Receiving RMA in the WMS

Video Content

RMA - need to know

Open RMAs appear in the RMAs pane on this tab. Which 'Site' the RMA shows up in is determined by the 'Site' setting on the RMA (and obviously the Shipping address).

See also Sales>RMA

You can use the Actions on the panes as an alternative to the Barcode scanner.

Don’t forget to set the receiving Location to ‘Can receive’ - See 'Locations'.

Panes and >Actions

RMAs pane

List of open RMAs

>Open RMAs

Lists open RMAs

>Select (row/RMA)

Displays respective RMA Line Item detail in 'RMA Item' pane

RMA Items pane

RMA Line Item detail of the selected RMA

>Select (row/RMA)

Displays Stock received for respective Item in 'RMA Stock Received' pane

>Receive (Items)

The action to recieive the associated Item (SKU)

Stock received on RMA pane

Displays the received status of Items on the selected RMA

Last updated