> For the complete documentation index, see [llms.txt](https://helpwith.salesorder.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpwith.salesorder.com/wms-warehouse-management/rma.md).

# RMA

<details>

<summary>Media</summary>

<img src="/files/OpFu0tJ1xoy2dTuvanuA" alt="" data-size="line">[RMAs](https://salesorder.wistia.com/medias/meb06ig6w7)

</details>

### RMA - need to know <a href="#dvg3gqtl3p1z" id="dvg3gqtl3p1z"></a>

Open RMAs appear in the RMAs pane on this tab. Which 'Site' the RMA shows up in is determined by the 'Site' setting on the RMA (and obviously the Shipping address).

See also [<mark style="color:blue;">Sales>RMA</mark>](/sales/rma.md)

You can use the Actions on the panes as an alternative to the Barcode scanner.

Don’t forget to set the receiving Location to ‘Can receive’ - See '[<mark style="color:blue;">Locations</mark>](/wms-warehouse-management/locations.md)'.

Click the ![](/files/FYNDKoDChGJvdieSjhel) icon to configure columns

### Panes and >Actions <a href="#hlf266hq13qh" id="hlf266hq13qh"></a>

| **RMAs** *pane*                  | List of open RMAs                                                        |
| -------------------------------- | ------------------------------------------------------------------------ |
| >Open RMAs                       | Lists open RMAs                                                          |
| >Select (row/RMA)                | Displays respective RMA Line Item detail in 'RMA Item' pane              |
| **RMA Items** *pane*             | RMA Line Item detail of the selected RMA                                 |
| >Select (row/RMA)                | Displays Stock received for respective Item in 'RMA Stock Received' pane |
| >Receive (Items)                 | The action to recieive the associated Item (SKU)                         |
| **Stock received on RMA** *pane* | Displays the received status of Items on the selected RMA                |