# Login and Security

## Forgotten Password Functionality

This functionality allows users to reset their password via email on the Main App, WMS, and TAP.

Step-by-Step Process:

1. Click the **‘Forgotten Password’** link on the login screen.

2. Enter Credentials: 

* **App and WMS:** Enter Account Number and either Login or Email.
* **TAP:** Only the Login or Email field is required.

3. Send Verification Code:

* Click **‘Send Code’** after entering the required information.

4. Check Your Email: 

* Retrieve the **verification code** from your inbox.

5. Enter Code and **Reset Password.**

* Input the verification code and click ‘Next’.
* You will be prompted to Create a New Password.
* Enter and re-enter your new password.
* Click ‘Next’, then click ‘Great’ to confirm.

6. ⚠️ Note: Your new password must be different from any previously used passwords.

## Two Factor Authentication

Enable and manage 2FA [here](https://helpwith.salesorder.com/setup/configuration/company-security/two-factor-authentication-2fa).