Login and Security

Forgotten Password Functionality

This functionality allows users to reset their password via email on the Main App, WMS, and TAP.

Step-by-Step Process:

1. Click the ‘Forgotten Password’ link on the login screen.

1. Enter Credentials:

• App and WMS: Enter Account Number and either Login or Email.

• TAP: Only the Login or Email field is required.

1. Send Verification Code:

• Click ‘Send Code’ after entering the required information.

1. Check Your Email:

• Retrieve the verification code from your inbox.

1. Enter Code and Reset Password.

• Input the verification code and click ‘Next’.

• You will be prompted to Create a New Password.

• Enter and re-enter your new password.

• Click ‘Next’, then click ‘Great’ to confirm.

1. ⚠️ Note: Your new password must be different from any previously used passwords.

Two Factor Authentication

Enable and manage 2FA here.